Is there an ATM on the Island?
There is one ATM on Nusa Lembongan in Jungut Batu, however it is used frequently, so sometimes it can be out of service! Batu Karang takes credit cards and does have a cash advance facility here at the resort for our in house guests. Most large resorts and restaurants take credit card however most places operate on a cash only basis. Currency Exchange is also available at our Reception and is offered in Jungut Batu Village.
What is the 21% Government Tax and Service Charge?
This is similar to VAT or GST except there is a service element included. 10% is Service Charge and then the 10% on this is Government Tax so for example 100 +10% = 110 110 +10% = 121. The service charge component goes straight to the staff. Basically by staying at places that charge the 21% you are ensuring that a good portion of your money spent is directly benefiting the local community. Base wages in Indonesia are not large and so this contribution means that staff can earn better wages.
How long is the boat ride to the island?
Depending on the tide and swell conditions, boat transfers between Bali and Nusa Lembongan take approximately 30 minutes. We can organise your transfers for you! Please let us know so we can help arrange this.
Is there a doctor on the island?
There is a small hospital in Jungut Batu with a doctor. For any serious injuries we suggest heading to Bali as soon as possible to seek the appropriate medical attention. For minor issues/sickness, Batu Karang can organise the doctor to see you in your room for a fee, or you can stroll down to the hospital to see him. There is a small chemist in the village on the main road, which offers basic medications. Batu Karang also has a First Aid Kit at Reception.
Where does the water come from for the resort?
The water in the resort is pumped from the onsite bore to a holding tank and from there through a Desalination Plant and RO Treatment to provide fresh water. This fresh water is stored in a 90 000 litre underground tank for distribution through showers, basins, kitchens and bars. The WC water comes from the holding tank before treatment.
What do you do with the sewage from the resort?
All the wastewater from the villas, kitchens and bars collect in a pit at the bottom of the property and is passed through a break down pump system. This resultant waste is pumped up to the plant room at the top of the property and filtered through four treatment tanks and recycled to use for outdoor irrigation and the gardens.
Can we go to Deserts Surf Break if the swell is good?
Yes of course you can! Should the swell and surf conditions be ideal you can get from Nusa Lembongan to Deserts Surf break in approx. 1 hour and 10 mins. Additional costs apply for chartering the boat.
How old is the resort?
Stage one of the resort was completed in July 2006. Stage two was completed in January 2008.
How long did it take to build the resort?
The first stage of the resort comprising 10 One Bedroom Villas, a Restaurant & Bar, a Gymnasium, a Pool, a Day Lounge and infrastructure for sewerage, recycling and water purification commenced in April 2005 and opened in July 2006. 15 months of construction.
Stage two commenced in January 2007 which comprised; Twin share Rooms, Double Rooms, Wedding Suite, Superior One Bedroom Villas, 3 Bedroom Villas, Lulur Day Spa, Pool bar, Retail Shop, 2 swimming pools and Conference Centre. This was complete in January 2008 – 1 year of construction.
The complete resort has been open since January 2008 – total of 2 years and 3 months of construction.
Is it possible to do a day shopping trip to Bali whilst I am staying at Batu Karang?
A days shopping trip to Bali can be organized for you. The guest departs on the morning boat to Bali and is be met by our driver. A shopping itinerary is arranged including the best fashion boutiques in Bali as well as a lunch stop at a nice restaurant or café before returning to Nusa Lembongan on the afternoon boat.
Sight seeing day trips to Ubud or Uluwatu can also be arranged with departing Lembongan in the morning and returning in the afternoon. The guests would be met by one of our drivers and with their local knowledge would be your tour guide for the day.
Your passport must be valid for at least 6 months from the date of entry into Indonesia, and you must have proof of onward passage (either return or through tickets). If you cannot fulfill both of these requirements, you may not be allowed to enter the country.
The tourists are required to purchase a Visa – On Arrival – $25USD per person for a stay of up to 30 days.
Any Tourists from the following countries do not require a visa to enter Bali or other regions in Indonesia.
Departing the International or Domestic Airports of Indonesia, the Indonesian Government will charge a departure tax per passenger.